Why clear indications help avoid car-crash project management

Posted on Tuesday, March 10th, 2015 by

indicator-onThis post was inspired by my drive to work this morning. The specific action that piqued my imagination? Non-indicating drivers!

What have I become (or rather what age have I become) where this burns angrily in the pit of my moral stomach? OK, so it’s not specifically the issue of non-indicating while changing lanes, but what indicating has come to represent.

Let me try to explain, and then I can try shoehorn it into a business message! Read on, dear reader…

Signal, indicate, manoeuvre

More often than not, and I include my righteous self in this group, most people indicate at the SAME time as moving.

indicate technique

Admit it, you know the technique. Turning the wheel and letting your index finger brush against the indicator lever to create a wonderfully efficient move. ‘Look at me, I’m indicating AND I’m changing lanes!’

But the point of indicating is to let OTHER drivers understand what you are ABOUT to do, so that they can react. And by ‘react’, I mean make space or slow down to support you with your manoeuvre. 

However, if drivers didn’t indicate at all, and simply slipped across into MY lane, I would be enraged! My middle-aged angry ‘tut’ would be quite audible! So why is doing something that is, in essence, ineffective and useless still considered better than not doing it at all?

Well let’s start by saying – IT’S NOT! The use of the indicator now is simply just a way to say, ‘Coming through!’ or, ‘Sorry about cutting you up!’ It’s become a way to ensure that there are no hard feelings, or disguise the real issue that there is no positive outcome for anyone.

The business message

Outlook are often considered a ‘safe pair of hands’ by our clients.

Not ‘safe’ because we are dull and unchallenging – on the contrary, we are dynamic and actively seek change. But because we reach the project destination without cutting anyone up, with project management that indicates where and when each decision and action was made and why.

Indicating your intentions gives the stakeholders around you the opportunity to respond in a positive manner for the benefit of all.

We let all users on our project journey have the time, flexibility and ability to react to budget potholes, deadline speed bumps and requirement diversions that happen on a day-to-day basis.

Get in touch to find out how Outlook help you with your next project so you can sit back and enjoy the ride!