New recruit Zoe’s first week at Outlook

Posted on Tuesday, April 7th, 2015 by


Zoe joins us in the Client Services team and tells us all about her first week at Outlook:


When preparing for my interview with Outlook, I really didn’t know what to expect. 

What did the offices look like? What were the people like? How many people were interviewing me? What kind of questions would they ask me? Would I fit in?

Three outfit changes later, I left the house and arrived for my interview. Nervously entering the reception area, I signed in, sat down and noticed the words ‘Welcome Zoe Dent’ floating across the TV screen; a small touch from Outlook that made all the difference.

When preparing for my interview at Outlook, I already had a feel for the work culture from their website. I stumbled across the About us page, and at that point, I knew this was somewhere I could see myself.

Outlook’s culture is relaxed, organised and hardworking, and the company is full of lovely, extremely talented people!

My first week at Outlook was fun and pushed me out of my comfort zone. It looked a little like this:

  • Inductions with Digital, Events and Video, writing briefs (sheer panic as this was something I had never done before)
  • Creating client feedback reports (again, something I wasn’t familiar with)
  • Checking a PowerPoint presentation with 487 slides (not just once, or twice but three times – safe to say I slept well that night)
  • Witnessing a mad dash to Munich and back by car in the space of 24 hours

All in all, a great first week!

The one element that really sets Outlook apart from any other agency is their dedication to producing high-quality solutions with a fully integrated response.

Spending time with each department was great and enabled me to gain a wider understanding about how the individual teams operate and how each department feeds into Client Services.

I am really looking forward to getting stuck into the various projects Outlook are involved with and especially working with the world’s largest medical technology firm.

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