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Sarah Skates is stepping up as our Interim Operations Manager, bringing her years of expertise to the role. Not that we’re surprised – she’s been improving us since day one.

As Adam Sherlock our Joint MD put it: “Having Sarah on our team makes it a better place to be.”

Skates considers herself the ultimate connoisseur of life’s finest blend of family, friends, and fermented grapes. When she’s not in the office, you can find her rocking out at live gigs with the sort of enthusiasm she reserves for a well-poured glass of merlot.


“Few people know Outlook Creative better than Sarah, and we value her expertise and knowledge.”

John Lloyd, Joint Managing Director


“Having worked with Sarah for many years, it’s great to see her embracing new challenges with such a positive attitude. There’s no doubt that having Sarah on our team makes it a better place to be! Thank you, Sarah, for everything you do”

Adam Sherlock, Joint Managing Director

Introducing INSIDE/OUT: a new series offering a unique peek inside Outlook Creative’s extensive capabilities. In a nutshell, it’s all the ways we deliver on our brand promise to make a measurable difference for you.

You won’t find much fancy agency talk here—just pure skills and passion.


So, what happens when you blend trust and flexibility with a dash of creative problem-solving? You get Outlook Creative’s Client Services team. Are you curious about how they do it? Tune in to Episode 2 of INSIDE/OUT: All about the client.

Enjoy the show—and keep an eye out for more episodes coming your way soon. 👀

Congratulations Corey Richards on your promotion to: Content Manager

Who is Corey?

Corey jokes about being the unofficial third member of the Chuckle Brothers—a ‘Chuckle Friend.’ He loves gardening, his fluffy dog, Pickle, and has a soft spot for ankle bashers. An ambivert at heart, he enjoys the idea of being around people.

Quotes from the team:

“Corey is a unique individual who brings humour, collaboration, and a holistic view to each project he works on. Seeing Corey develop and thrive during his time here at Outlook is something we are all very proud of. This next step offers a real opportunity for Corey to stamp his authority on our approach and continue to progress.”

Adam Sherlock, Joint Managing Director

“Corey’s creative skills have grown exponentially since joining the marketing team. This promotion reflects his steadfast commitment to collaborating with everyone in the business to express Outlook Creative’s fantastic work and culture.”

Andrew Dymock, Former Marketing & Communications Director

Congratulations Hema Mistry on your promotion to: Senior Designer

Who is Hema?

Hema is a huge fan of tigers and travel enthusiast who is constantly looking for the next cheapest city break… If she’s not searching for the next quirky food hall, Hema can be found tattooing herself up with the latest henna tattoos!

Quotes from the team:

“Hema’s positive attitude, approach, and willingness to collaborate along with creating great work has led to this promotion. It is well deserved, and we look forward to the next chapter in Hema’s career here at Outlook.”

Adam Sherlock, Joint Managing Director

“We are delighted to recognise the progression Hema has made over many years working at Outlook and in line with the quality of Hems work and her positive feedback from clients and colleagues, this is a promotion very much deserved!”

Jason Farmer, Director of Design & Digital

Introducing INSIDE/OUT: a new series offering a unique peek inside Outlook Creative’s extensive capabilities. In a nutshell, it’s all the ways we deliver on our brand promise to make a measurable difference for you.

You won’t find much fancy agency talk here—just pure skills and passion.

Episode one: Meet our Film team.

Unveiling our next chapter.

Our event wasn’t just about the visuals or the merch…

A brand isn’t just a logo—it’s the heartbeat of a company. It’s a promise made, a story told, and a journey embarked. And when it came time to unveil our new brand identity, we didn’t just throw a party—we ignited a spark that lit up the room and set our team on fire with excitement!

Learn more about our brand journey.

Picture this: anticipation buzzing in the air, hearts pounding with excitement, and then…the big reveal! Our brand had undergone a stunning transformation—bold, vibrant, and unmistakably us.

But the magic didn’t stop there. Our event wasn’t just about the visuals or the merch—it was about the people behind the scenes who poured their passion and creativity into every detail. Every team member played a crucial role in making our brand identity launch successful.

Ultimately, our brand identity launch event wasn’t just about unveiling a new look—it was about igniting a spark of excitement and possibility that would fuel us on our journey forward. And as we continue to write the next chapter of our story, we do so with hearts full of passion, purpose, and endless optimism. There are lots of pictures we will be sharing on social media. Here are a few of them.